Digital Experience

Digital employee experience that turns complexity into clarity

UX and service design for intranets and employee apps—accessible, measurable, and connected to how work really gets done.

Engaging Lithos Partners

The problem we solve

Fragmented tools, duplicated content, unclear ownership; staff can’t find what they need; intranet is “publish and forget.”

You need a source of truth, clear ownership, and a model that scales

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Task success

Fewer steps to complete common jobs row

Accessibility & inclusivity

WCAG‑aligned patterns and content

Consistency

Reusable components and content patterns across surfaces

Evidence

Decisions grounded in research and analytics (optionally via DWXS)

Why organisations choose us

Employee research & journey mapping

JTBD, scenarios, co‑design

Information architecture & content design

Plain language, structured content

Interaction & UI design

Design system, components, states; mobile first

Accessibility & content standards

WCAG 2.2 AA, inclusive language

Experimentation & measurement

Task analytics, A/B tests, sentiment

DWXS‑powered insights

DWXS for deeper EX signals → http://dwxs.study

Discover

research, analytics review, journey mapping, content heuristics

Develop

IA, content patterns, prototypes, accessibility fixes, measurement plan

Deliver

build/implement, author enablement, experiments, iteration

Selected outcomes

Reduced steps for top tasks; higher completion and satisfaction

Consistent patterns across intranet, app and email improved comprehension

Digital Experience FAQ

Can you work with our brand team and design system?

Yes; we extend, not replace.

How do you handle accessibility?

Embed WCAG 2.2 AA; alt text, semantics, keyboard flows, content guidance

Do you test with employees?

Yes, moderated/unmoderated testing; task success KPIs.

What is DWXS?

Employee experience insights product. http://dwxs.study

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We’d love to work with you

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Lithos Partners is a digital workplace consultancy founded in 2016, with offices in Bristol, London and Amsterdam. We help organisations improve internal communications, design intranets and digital workplaces, and create engaging employee experiences.